Creating High-Reliability Solutions

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Artificial Intelligence and the New Manager

AI may not displace entire industries or career paths., but It will require up-skilling and constant study in order to meet accelerated learning and certification requirements. While some positions will be removed or altered, there will remain the need for leaders to understand and deploy this new technology., altering the way management works in many ways. Exploring

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Creating a Feedback Culture

According to Marcel Schwantes, Inc.com, employees desire more feedback. Reportedly, 62% of employees wish they received more feedback from their colleagues not just their supervisor. Employees who receive feedback beyond the typical annual review, experience 14.9% lower turnover rates, are 60% more engaged and report 27% improvement in work satisfaction after receiving that feedback. In fact 42% of millennials want weekly feedback. So why is feedback from colleagues and managers not meeting expectations?

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Professional Assessment Tests Impact HROs

Healthcare systems have increasingly turned to the High Reliability Organization (HRO) model to address the continued occurrence of patient harm and risks to patient safety. Leaders play a crucial role in creating a successful HRO culture, maintaining set standards and employing highly engaged, intrinsically motivated caregivers in order to improve the success rate of the HRO. One way to improve the quality of an HRO is to hire the right leaders. Professional assessment tests play an imperative role in finding the right leader for the right role.

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Leadership Collaboration and HRO Success

Workplace trends show an alarming move towards aloof management and distanced leadership. The gap between leadership and the workforce may prove to be every Human Resource Officer’s (HRO) nightmare. The Army records two important facets to improving an HRO’s success, encouraging and developing a learning environment and engaging leadership in a collaborative relationship with their workforce.

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Motivating the Engaged

Leadership trends provide guidance, much needed insight and manageable ways to improve a company’s bottom line; however, they can quickly become overwhelming time-sucks. Managing your team and keeping the company culture relevant and engaged competes for your time and company dollars while promising to improve customer relations through loyal branding and employee promotion of that brand profits when engaged employees work more productively and efficiently. However, engagement is not the singular answer.

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Leading Multiple Generations

For the first time in history, five generations are working together, each bringing different leadership styles, varied career development designs, and different communication formats. Within the next two years, it is expected that the youngest two generations will comprise 70% of the workforce. This brings an array of creative and innovative benefits as well as a challenging organizational development opportunity.  

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Leading a Diversified and Inclusive Team

Creating a business culture that is diversified and inclusive (DI) is so much more than our preceding generation’s concepts of filling quotas and satisfying affirmative action requirements.  DI cultures address the needs of previously underrepresented people in the workforce. This includes single parents, veterans, the elderly or very young, women, various ethnicities, the differently-abled, etc.

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Who Is A Thought Leader?

Thought leaders are leaders who are trusted, have noted opinions and are known go-to authorities in their field. They move and inspire through innovation which becomes reality. Perhaps most importantly they can replicate their success by motivating others to do the same. Some thought leaders accomplish this through the creation of a step-by-step process which they eagerly share or teach.

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Making of a Great Manager; A Company’s Key to Success

The majority of American managers are in the wrong role, placed there based on seniority, a reward-based system, or favoritism/company politics. This fails to take into consideration what makes someone great at what they do currently, might not make them a great manager, which requires an entirely different set of skills. The skill set needed to be a great marketer or salesman or innovator or friend is not the same as those needed to lead other people well.

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Burnt-Out Engaged Employees

Most companies agree, engaged employees profit their bottom line, increase production and motivate those around them, they are one of the more likely employees to experience burnout and leave. High engagement is linked to stress and may not be entirely beneficial as noted by Yale researchers. 20% of the exhausted-engaged employees polled reported high engagement and high burnout ( https://osf.io/h6qnf/ and http://ei.yale.edu/what-we- do/emotion-revolution- workplace/) Due to this elevated burnout and stress, companies may experience higher, costly turnover rates.

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Involved vs Essential: Learning to Delegate

A confused line often lies between being involved and being essential in a leaders mindset. Your involvement is a mix of the opportunities, mandates, and choices you make regarding the work you do. How essential you are depends on how decisively and wisely you activate those around you, in other words how well you delegate and motivate. The goal is to become more essential and less involved.

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Don't Lose Another Top Employee

According to kornferry.com, the top five reasons employees are leaving their current jobs (in majority order) is because they are bored and unchallenged; not a fit for their current company culture; expecting to lose their job in the near future; are looking for a higher salary or are unhappy with the current company political scene (https://www.kornferry.com/institute/job-hunting-2018-boredom). And with approximately 2 million new jobs added in 2017 alone, there is plenty of opportunity to switch.

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Your Cell Phone is Impacting Your Leadership

“Time Off shows that just 14% of managers unplug when they’re on vacation. At the most senior levels of leadership, a mere 7% do.“ (Katie Denis, Emailing While You’re On Vacation Is A Quick Way To Ruin Company Culture, Harvard Business Review. Retrieved 8/22/18: https://hbr.org/2017/12/emailing-while-youre-on-vacation-is-a-quick-way-to-ruin-company-culture )

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