Creating High-Reliability Solutions

Webinars

 FREE WEBINAR Series

Softway Presents Episode 1: Enhance patient safety with reliable leadership.

You trust and rely on your teams. Would they say the same about you?

In this first installation of our Reliable Leadership Webinar series, we’re joined by special guests from Relia Healthcare Advisors to talk about one extremely underrated and understated leadership skill: Reliability. Watch the webinar here.


Softway Presents Episode 2: Why reliable leaders make better strategic planners.

Is everyone bought into your latest strategic initiative? Having the why matters.

Listen to the second installment of Softway’s Reliable Leadership Webinar series where Rod and Michael discuss healthcare and healthcare adjacent organizations needing to pivot and improve their strategic foothold, now more than ever. Join us to learn more about the why (and how) reliable leadership improves strategy—from planning to execution. Watch the webinar here.


Softway Presents Episode 3: Building excellence through Reliable Leadership.

Processes, procedures & technology can only take you so far. Reliable leadership can take you the rest of the way. 

In our third episode of the Reliable Leadership Webinar Series, Baldrige National Quality Award winner, John Kueven, joins Rod Brace, Michael Shabot, and Frank Dana to breakdown the relationship between Reliability and Operational Excellence. Watch the webinar here.


Softway Presents Episode 4: Leadership Principles for High Reliability Organizations

Former Houston Zoo CEO, Deborah Cannon, joins us to discuss how similar the healthcare industry is to a zoo.

Join Rod, Michael, and Frank as they learn about the essential role reliability played in Deborah's unique leadership experiences as the CEO of a Zoo, an executive at Bank of America, and as a Memorial Herman Hospital Board Chair. Watch the webinar here.


Softway Presents Episode 5: Reliable Leadership During the Pandemic in NYC

Leadership insights from the epicenter of the pandemic. As they say, "Crisis can be one of the best teachers."

In this final episode of our leadership series, CEO and CMO, Jon Sendach and Michael Gitman, of Northshore University Hospital join Rod Brace, Michael Shabot, and Frank Dana to discuss how reliability effected their hospital's COVID response. Watch this final episode here.