We know the complexity and challenges you face in your executive healthcare role. We know the isolation that responsibility can create. We join you on that journey as a confidential, experienced, and trusted advisor. Let's begin the conversation. Speak with a partner to explore how RELIA can assist you with your goals.
Areas of Practice:
HIGH-RELIABILITY ORGANIZATIONAL MODELS & BALDRIGE FRAMEWORK
The goal for High-Reliability Organizations is to avoid harm. In healthcare, that means striving for zero patient, family, and caregiver harm. That is a significant challenge but one that many healthcare organizations are pursuing. Today’s environment demands that organizations provide value by improving quality and patient safety while enhancing the patient experience, eliminating waste, and reducing costs. Whether this new normal simply challenges profitability or threatens survival, responding effectively requires a systematic, integrated approach that can respond quickly to changes in market conditions. Healthcare organizations are adopting high-reliability practices and the Malcolm Baldrige Criteria for Performance Excellence framework to re-engineer their systems and processes, enhance safety and remain competitive. We offer experience and results gained with numerous hospitals and health systems involving state and national applications, site visits, and feedback reports.
LEADERSHIP DEVELOPMENT
Leadership is the accelerant of any successful organization. Employees should be endeared to their leaders rather than isolated in a fear-based culture. Successful organizations create an interdependent culture whereby trust, transparency, and safety result in meaningful work and service to their patients. We work with you to deploy a leadership development program that supports your goals, optimizes your leaders, and creates value for those you serve.
ORGANIZATIONAL DESIGN, STRATEGY, AND INTERVENTION
The framework from which you achieve your goals is largely dependent on the organizational design and implementation strategy you select. We understand the magnitude and sensitivity of these matters and are available to help you examine options and design an effective implementation strategy.
MEDICAL STAFF DEVELOPMENT
The success of a healthcare organization is closely tied to an effective strategy for the integration of the medical staff. Our physician and administrative experts are well-equipped to partner with you as you create effective organizational structures and deliver physician leadership development
EXECUTIVE COACHING
The level of complexity required of you as a healthcare leader is intense and isolating. While we are experienced executive coaches, we don't provide the traditional coaching program. Rather, we walk next to you to advise and think broadly about the challenges you face. Discussing significant issues with people within your organization can be sensitive and destabilize the culture if done incorrectly. We are an extra set of ears to help you think through your approach to avoid unintended consequences.